I'm curious - is there anyone on list with a large (hundreds or more)
WM devices in the hands of customers, using EAS?

I'm a fan of EAS and have carried a WM device for years - but for
enterprise management, Blackberry DOES have advantages. When a
customer calls with a device problem after the initial setup...I have
more logs and more options for troubleshooting.

--James



On 9/23/08, Steve Ens <[EMAIL PROTECTED]> wrote:
> Sorry Don, meant Profiles...
> But again, once you setup Exchange the EAS is basically done and you can
> have a WM device setup in minutes.  Not saying Blackberry is bad, I like the
> BES...however it takes a little time to setup and then again  you need to
> visit it again each time to add a user.
>
> On Tue, Sep 23, 2008 at 5:07 PM, Don Andrews <[EMAIL PROTECTED]>wrote:
>
>> We have a couple thousand BBs and a couple of dozen test EAS WM devices
>> (despite policies to the contrary - guess some management folks are more
>> equal than others).
>>
>> We find (possibly due to lack of familiarity) just the opposite.  Lots of
>> tech and handholding to get EAS working (non-technical user community) and
>> our user admins have the BES user admin role and can simply point and
>> click
>> to add users and set activation password. (No idea what profile Steve is
>> referring to)
>>
>> Unless you are wide open as far as exchange server access and globally
>> allow ANY user to attempt to connect their personal phone, you will have
>> to
>> specifically allow (or stop disallowing) each new user.
>>
>> The EAS comments are second hand so they may be a bit overstated.
>>
>> ---------------------------------
>> Sent from my BlackBerry Wireless Handheld
>>
>> ----- Original Message -----
>> From: Steve Ens <[EMAIL PROTECTED]>
>> To: MS-Exchange Admin Issues <[email protected]>
>> Sent: Tue Sep 23 15:30:12 2008
>> Subject: Re: ActiveSync Set Up Veterans-GOING OT
>>
>> I use them both too...less admin with the EAS...no adding users, assigning
>> profiles, etc...
>>
>>
>>  On Tue, Sep 23, 2008 at 4:26 PM, Sherry Abercrombie <[EMAIL PROTECTED]>
>> wrote:
>>
>>
>>        I have both ActiveSync & BES, personally, I prefer BES, but have no
>> real issues w/EAS.
>>
>>
>>        On Tue, Sep 23, 2008 at 4:16 PM, wjh <[EMAIL PROTECTED]> wrote:
>>
>>
>>                So, do people really like Activesync?  Or is that free
>> beats
>> clunky?  Connectivity and management through BB or Good seems so much
>> easier.  We use Good on our WM devices and the interface is so much
>> better.
>>  Tasks and notes work fine, plus no certificate hoops to jump through.
>>
>>                Bill
>>
>>                mqcarp wrote:
>>
>>                        I think I have it. I do note that the server
>> setting
>> is very misleading. I ended up using the direct server address ie
>> mail.domain.com instead of the direct OMA address like many documents
>> online suggest ie mail.domain.com/oma
>>
>>                        I never could get it to work manually configuring
>> the device, but did get it to work with the config utility (I use the web
>> version). I think that portion is due to the certificate validation being
>> included in the config.
>>
>>                        That said so far only portions of the contacts, no
>> calendar, and only folder structure is coming across at this point. At
>> least
>> we are getting somewhere!
>>
>>
>>                        On Tue, Sep 23, 2008 at 1:44 PM, mqcarp <
>> [EMAIL PROTECTED]> wrote:
>>
>>
>>                                Thank you for sharing Sherry. I still have
>> a
>> few quirks going on so I will keep testing. A dumb mistake was not
>> including
>> the domain name ahead of the user name! I have a feeling this may not suit
>> our CEO either, as I keep reading about some limitations. Will see.
>>
>>
>>                                On Tue, Sep 23, 2008 at 11:58 AM, Sherry
>> Abercrombie <[EMAIL PROTECTED]> wrote:
>>
>>
>>
>> http://www.techsack.com/2008/08/19/getting-your-iphone-to-work-with-exchange-active-sync-ssl-certificate/
>>
>>
>>                                        On 9/23/08, mqcarp <
>> [EMAIL PROTECTED]> wrote:
>>
>>                                        Interesting, well OMA works fine
>> now
>> both internally and externally, however ActiveSync will not. This is on an
>> iPhone. Still reviewing
>>
>>
>>
>>                                        On Tue, Sep 23, 2008 at 10:53 AM,
>> mqcarp <[EMAIL PROTECTED]> wrote:
>>
>>
>>                                        I got it worked out but it is
>> excruciatingly slow. Very odd. I will have to look at this. Thanks all
>>
>>
>>                                        On Tue, Sep 23, 2008 at 9:05 AM,
>> Michael B. Smith <[EMAIL PROTECTED]> wrote:
>>
>>
>>                                        I did this the first time, long ago
>> and far away. It's just part of the process now…here were my comments the
>> first time I had to do it:
>>
>>
>>
>>
>> http://theessentialexchange.com/blogs/michael/archive/2007/11/13/oma-amp-activesync-after-configuring-rpc-https-and-forms-based-authentication.aspx
>>
>>
>>
>>                                        Regards,
>>
>>
>>
>>                                        Michael B. Smith,
>> MCITP:SA,EMA/MCSE/Exchange MVP
>>
>>                                        My blog:
>> http://TheEssentialExchange.com/blogs/michael<http://theessentialexchange.com/blogs/michael>
>>
>>                                        Link with me at:
>> http://www.linkedin.com/in/theessentialexchange
>>
>>
>>
>>                                        From: mqcarp [mailto:
>> [EMAIL PROTECTED]
>>                                        Sent: Tuesday, September 23, 2008
>> 8:48 AM
>>
>>                                        To: MS-Exchange Admin Issues
>>                                        Subject: Re: ActiveSync Set Up
>> Veterans
>>
>>
>>
>>                                        Do you happen to use a front end
>> Exchange server? We do not, and have come across a problem. In reading
>> about
>> the solution on MS site, this seems odd and insecure. Has anyone had to
>> implement this fix?
>>
>>
>> http://support.microsoft.com/kb/817379/EN-US/
>>
>>
>>
>>
>>                                        On Mon, Sep 22, 2008 at 2:03 PM,
>> Sherry Abercrombie <[EMAIL PROTECTED]> wrote:
>>
>>                                        I have ISA in my environment, but
>> it
>> is not a part of the OWA/ActiveSync setup.  I have a reverse proxy setup
>> at
>> my colo that is used for both OWA and ActiveSync.
>>
>>
>>
>>                                        On 9/22/08, mqcarp <
>> [EMAIL PROTECTED]> wrote:
>>
>>                                        Sherry are you using ISA in your
>> environment?
>>
>>
>>
>>                                        On Mon, Sep 22, 2008 at 12:15 PM,
>> Michael B. Smith <[EMAIL PROTECTED]> wrote:
>>
>>                                        The below was current as of the
>> release of Exchange Server 2003 sp2. Not sure if the attribute has
>> additional documented values in Exchange 2007.
>>
>>
>>
>>                                        You can also make the change
>> globally easily using PowerShell or a tool like ADModify.Net.
>>
>>
>>
>>                                        The final Exchange specific tab is
>> Exchange Features, shown in Figure 9-9. The Mobile Services entries allow
>> you to control, on a per-user basis, the mobile capabilities of Exchange.
>> If
>> you, by default, enable mobile services at the global level (Global
>> Settings(R)Mobile Services(R)Properties(R)General) then this window allows
>> you to
>> disable the capabilities at the per-user level. Using the script made
>> available in Microsoft KB 830188 (How to grant permission to use Outlook
>> Mobile Access to specific users of Exchange Server 2003), you can globally
>> disable all users and then pick and choose which specific users are to be
>> allowed access to mobile service capabilities.
>>
>>
>>
>>                                        The per-user AD attribute that
>> controls these functions is named msExchOmaAdminWirelessEnable. If this
>> attribute has a value of zero or the attribute is not present, then all
>> mobile services are enabled. If Outlook Mobile Access (OMA) is disabled,
>> but
>> the other two features are enabled, then the attribute has a value of two
>> (2). The other two items control specific features associated with
>> Exchange
>> ActiveSync (EAS).  "User Initiated Synchronization" must be enabled for
>> Up-to-date Notifications to be enabled; however Up-to-date Notifications
>> may
>> be disabled on its own. If only Up-to-date Notifications is disabled, then
>> msExchOmaAdminWirelessEnable has a value of one (1). If both User
>> Initiated
>> Synchronization and Up-to-date Notifications are disabled, then
>> msExchOmaAdminWirelessEnable has a value of five (5). If all three Mobile
>> Services are disabled, then msExchOmaAdminWirelessEnable has a value of
>> seven (7).
>>
>>
>>
>>                                        If you search the Internet, you
>> will
>> find that other values can be specified for this attribute. However, the
>> values described in the prior paragraph are the only values which
>> Microsoft
>> has documented. You are better off only using these values.
>>
>>
>>
>>
>>
>>                                        Regards,
>>
>>
>>
>>                                        Michael B. Smith,
>> MCITP:SA,EMA/MCSE/Exchange MVP
>>
>>                                        My blog:
>> http://TheEssentialExchange.com/blogs/michael<http://theessentialexchange.com/blogs/michael>
>>
>>                                        Link with me at:
>> http://www.linkedin.com/in/theessentialexchange
>>
>>
>>
>>                                        From: Sherry Abercrombie [mailto:
>> [EMAIL PROTECTED]
>>                                        Sent: Monday, September 22, 2008
>> 12:55 PM
>>                                        To: MS-Exchange Admin Issues
>>                                        Subject: Re: ActiveSync Set Up
>> Veterans
>>
>>
>>
>>                                        The Exchange Features tab in AD for
>> each account is the place to enable or disable additional Exchange
>> features
>> such as mobile and OWA.  All these features are enabled by default and you
>> will have to disable them.  When we recently went through the process to
>> setup OWA and ActiveSync, I had to manually disable everyone except those
>> that had the proper approval for mobile and/or OWA.  Check with your HR
>> department because there are legal things to consider with employees
>> checking or receiving email during non-business hours.
>>
>>                                        In your IIS settings for ActiveSync
>> you can set it to require SSL and I wouldn't recommend setting it up any
>> other way.  No SSL means that you're network credentials are being sent
>> clear text.......very bad idea.
>>
>>                                        Haven't had need to do any looking
>> at logging for auditing at this point so I can't address that.
>>
>>                                        On 9/22/08, mqcarp <
>> [EMAIL PROTECTED]> wrote:
>>
>>                                        Just have a few questions if some
>> of
>> you are using this feature. It seems frighteningly easy to set up on the
>> server side and I want to ensure that the settings are secure. Here are a
>> few observations for you vets on this:
>>
>>                                        * The settings are activated for
>> ALL
>> users when it is enabled. Is it possible to disable it by default and
>> enable
>> specific users in AD?
>>                                        * Is there a log setting to enable
>> for reviewing audit processes for pushes and troubleshooting in Exchange?
>>                                        * For iPhones, I have noticed that
>> the config utility can require a certificate for the server side push set
>> up, but if you set up a device manually, it will accept the connection
>> without this validation. Can this be set to be required to avoid
>> connections
>> this way?
>>
>>                                        This is on Exch 2003.
>>
>>                                        TIA
>>
>>
>>
>>
>>
>>
>>                                        --
>>                                        Sherry Abercrombie
>>
>>                                        "Any sufficiently advanced
>> technology is indistinguishable from magic."
>>                                        Arthur C. Clarke
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>                                        --
>>                                        Sherry Abercrombie
>>
>>                                        "Any sufficiently advanced
>> technology is indistinguishable from magic."
>>                                        Arthur C. Clarke
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>                                        --
>>                                        Sherry Abercrombie
>>
>>                                        "Any sufficiently advanced
>> technology is indistinguishable from magic."
>>                                        Arthur C. Clarke
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>        --
>>        Sherry Abercrombie
>>
>>        "Any sufficiently advanced technology is indistinguishable from
>> magic."
>>        Arthur C. Clarke
>>
>>
>>
>>
>>
>>
>>
>>
>> ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
>> ~             http://www.sunbeltsoftware.com/Ninja                ~
>
> ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
> ~             http://www.sunbeltsoftware.com/Ninja                ~

-- 
Sent from my mobile device

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