To paraphrase Gregory House:

"User's will lie. Either by omission, ignorance or fear of being embarrassed or 
getting into trouble"

Absolute fact of dealing  with them.

From: Beahm, Keith [mailto:[email protected]]
Sent: 11 August 2009 19:35
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder

I specifically always choose to 'skip the mailbox if corrupted items found'.

From: Beahm, Keith
Sent: Tuesday, August 11, 2009 12:34 PM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder

I have moved the account between three different mail store DBs now.  I was 
hoping for the same result, but nothing changed.

From: Campbell, Rob [mailto:[email protected]]
Sent: Tuesday, August 11, 2009 12:29 PM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder

Do you have another mail store you could move the mailbox to, and tell it to 
skip corrupted items during the move?

________________________________
From: Beahm, Keith [mailto:[email protected]]
Sent: Tuesday, August 11, 2009 11:51 AM
To: MS-Exchange Admin Issues
Subject: System says user has 250MB in sent folder

I have a user whose mailbox reports 250 MB in their Sent items, but there are 
no items visible in the Outlook 2007 client.  The Exchange 2007 mailbox server 
(via properties of the user) confirms that the user has a total mailbox size 
that would confirm the 250MB in Sent items.  I have moved the mailbox 
successfully between DBs (so it can't be a corrupt item issue), and I have also 
deleted all local OST and OAB files at the client.  Nothing seems to clear the 
"ghost" sent items, and we impose mailbox quotas in our environment ... so this 
is an issue.

Any suggestions or comments would be appreciated.



Keith D. Beahm
Network Engineer

Stinson Morrison Hecker LLP
1201 Walnut Street, Suite 2900
Kansas City, MO 64106-2150
Direct: (816) 691-3374
Fax: (816) 412-1022

[email protected]

www.stinson.com<http://www.stinson.com/>


Working for a Greener Tomorrow


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