I've never used Zimbra. (It looks like you do.)

How is your edge-facing Zimbra instance determining what internal addresses
are viable?

On Tue, Apr 26, 2011 at 11:18 PM, Don Kuhlman <[email protected]> wrote:

> Yep Richard - you're undestanding perfectly - outside parties - say
> [email protected] <[email protected]> can't send to the company
> Comcast's email immediately generates a huge error that I can't even copy
> and paste.  I did type the major parts of it and they are pasted below with
> email and company.com being substituted out, etc.
>
> This worked about a week ago(no problems sending from comcast to our
> domain).  At first I thought something had changed at Comcast.  I googled
> the SCC-1203 and SCC-1204 codes along with the error text below and it led
> me to Comcast's forum.  That in turn led me to posts saying the target email
> address was not on a secure server or that the target domain was not allowed
> to be sent to, which then led me to search for blacklisting and I found the
> domain blacklisted on two sites, which I went to and manually asked them to
> remove us by putting our external email server ip address into the forms on
> the blacklist sites.
>
> However, just trying it now from Comcast still causes it to fail
> immediately with this error.  Since I orginally thought it was a Comcast
> issue because I hadn't heard about any other failures from other domains
> sending to us (hitachi, etc.),  I opened a case with Comcast. They are
> supposed to be investigating which maybe they can enlighten me too ;)
>
> Thanks!
>
> Don K
> Message not sent; The following addresses were not accepted: {0} SCC-1203
> Message not sent; The following addresses were not accepted:
> [email protected] SCC-1204
> method: SendMsgRequest
> msg:    Invalid address: 
> [email protected]$SafeSendFailedException:
> code:   mail.SEND_ABORTED_ADDRESS_FAILURE
> detail: soap:Sender
> trace:  btp00l0-121808:1303873522184:a35c69230074fa82
>
> request: Body: {
>
>
>
>
>  ------------------------------
> *From:* Richard Stovall <[email protected]>
> *To:* MS-Exchange Admin Issues <[email protected]>
> *Sent:* Tue, April 26, 2011 9:07:34 PM
> *Subject:* Re: Fixing Exchange 2007 server that might be hijacked or used
> as a relay and has been blacklisted
>
> Blacklisting, as I typically understand it, means that you can't send to
> the other party.  What you're describing, unless I misunderstand, is a
> situation where outside parties are unable to send to you.
>
> What are the exact (full text) errors you received from Comcast when
> testing?
>
> On Tue, Apr 26, 2011 at 9:30 PM, Don Kuhlman <[email protected]> wrote:
>
>>  Hi folks. This is probably a very basic question for the Exchange
>> gurus...I'm trying to support of an exchange 2007 server (on SBS 2008) and
>> found that it looks like we're being blacklisted by certain sites.  Internal
>> users were reporting that they couldn't receive emails from outside
>> customers using comcast.net, and hitachi among others.  I tried to send
>> to emails internally from comcast and was also getting errors that we were
>> being blocked or not allowed from comcast.
>>
>> I ran some scans from different sites such as
>> http://www.mxtoolbox.com/SuperTool.aspx that show if you're blacklisted
>> and found a couple instances where we were.
>>
>> I've been trying to find a way (internally from the server logs or
>> firewall logs) to see if the Exchange 2007 server was hijacked or is being
>> used as a relay.  I'm not sure what to look for as traffic patterns on the
>> firewall so that I can set rules to block this, nor what I might want to try
>> initially on the server to protect it.
>>
>> I looked (googled) for how to test for blacklisting and all I'm finding is
>> sites that tell you how to request you be removed temporarily from a
>> blacklist or how to test your ip for blacklist status.
>>
>> Are there good sites that I can study to find out from the server's
>> perspective or how to make sure it's not being used maliciously for relaying
>> or spamming or some sites that tell me how to lock it down or verify it's
>> okay (not to mention getting it permanently off the blacklists) ?
>>
>> Thanks!
>>
>> Don K
>>
>>
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