Whoops. Outlook 2003 and I have suggested the Outlook connection status screen as well. So I await feed back from that.
It would be nice if the connection status showed the ports its using as well. Thanks John ________________________________ From: Michael B. Smith [mailto:[email protected]] Sent: 19 September 2012 23:40 To: MS-Exchange Admin Issues Subject: RE: Exchange 2003 authentication question What Outlook versions? Look at the "Outlook Connection Status". If that isn't enough, fire up the netmon/wireshark. From: Ellis, John P. [mailto:[email protected]] Sent: Wednesday, September 19, 2012 10:21 AM To: MS-Exchange Admin Issues Subject: Exchange 2003 authentication question We have 3 Exchange 2003 servers on 3 servers and in a cluster with one spare. The servers are on our main site. Each the remote site is on a ATM network with other sites feeding into this. On a remote site we have a handful of users that cannot get into their e-mail on server 3. Those one server 1 & 2 work OK. The account on Server 3 works fine on our main site. When the user tries to authenticate to Outlook they get a white Outlook screen and this is were it stops. There is a firewall on the sites and our Comms people can't see any packets getting dropped/denied >From the tests that have been done, I think its fair to say: The mailbox is OK The AD account is OK The server itself is OK (otherwise lots of people would be complaining) My thoughts are firewall/comms issue and comms think its an AD/Exchange issue. The site was OK until a week ago, but we are not sure what has changed.(Nothing on the email side that I am aware of) Are there logs on Exchange I can check for authentication failure's or logs on the PC generated by Outlook that would be of use? Thanks John ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. www.clearswift.com ********************************************************************** --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
