The version 10 years newer than the one you are using DOES do that. :)

From: Ellis, John P. [mailto:[email protected]]
Sent: Thursday, September 20, 2012 5:06 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2003 authentication question

Whoops. Outlook 2003 and I have suggested the Outlook connection status screen 
as well. So I await feed back from that.
It would be nice if the connection status showed the ports its using as well.

Thanks
John

________________________________
From: Michael B. Smith 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: 19 September 2012 23:40
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2003 authentication question

What Outlook versions? Look at the "Outlook Connection Status". If that isn't 
enough, fire up the netmon/wireshark.

From: Ellis, John P. 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Wednesday, September 19, 2012 10:21 AM
To: MS-Exchange Admin Issues
Subject: Exchange 2003 authentication question

We have 3 Exchange 2003 servers on 3 servers and in a cluster with one spare.
The servers are on our main site.
Each the remote site is on a ATM network with other sites feeding into this.

On a remote site we have a handful of users that cannot get into their e-mail 
on server 3. Those one server 1 & 2 work OK.
The account on Server 3 works fine on our main site.
When the user tries to authenticate to Outlook they get a white Outlook screen 
and this is were it stops.
There is a firewall on the sites and our Comms people can't see any packets 
getting dropped/denied

>From the tests that have been done, I think its fair to say:
The mailbox is OK
The AD account is OK
The server itself is OK (otherwise lots of people would be complaining)

My thoughts are firewall/comms issue and comms think its an AD/Exchange issue. 
The site was OK until a week ago, but we are not sure what has changed.(Nothing 
on the email side that I am aware of)

Are there logs on Exchange I can check for authentication failure's or logs on 
the PC generated by Outlook that would be of use?


Thanks

John




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