this is the only message that "dissipated"  it is , unfortunately , from the 
president of the company to his assistant, she has received , messages before 
and after from him-

Hate to have to go back with the "i'm not sure what happened" response 

 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 


From: [email protected]
To: [email protected]
Subject: RE: lost email- logs indicate otherwise
Date: Thu, 25 Apr 2013 18:25:37 +0200

Ø  and the user has no rules in her outlook How about the Junk email settings 
?I had some users set their junk email settings in Outlook to “safe list only” 
and “permanently delete suspected junk  email”, which resulted in 
similar mysterious disappearing email which according to all the logs where 
delivered in the users mailbox. Rob. From: Jean-Paul N 
[mailto:[email protected]] 
Sent: donderdag 25 april 2013 18:09
To: MS-Exchange Admin Issues
Subject: RE: lost email- logs indicate otherwise no trace in OWA Either

 
 
 
 
 
 
 
 
 
 
Jean-Paul Natola
 

From: [email protected]
To: [email protected]
Subject: RE: lost email- logs indicate otherwise
Date: Thu, 25 Apr 2013 15:31:18 +0000What about OWA?  Is it there? From: 
Jean-Paul N [mailto:[email protected]] 
Sent: Thursday, April 25, 2013 10:13 AM
To: MS-Exchange Admin Issues
Subject: lost email- logs indicate otherwise I have an email that was sent by 
user A, to user B, (internal exchange 2013 ) outlook  shows it the sent items 
of user A -
delivery report is belowDelivery Report for  User B

Submitted
4/25/2013 6:47 AM Mailserver
The message was submitted to mailserver.renamed.com

Pending
4/25/2013 6:47 AM mailserver.renamed.com
Message was received by mailserver.renamed.com
from mailserver.renamed.com.

4/25/2013 6:47 AM mailserver.renamed.com
The message has been transferred from mailserver.renamed.com to 
mailserver.renamed.com.

Delivered
4/25/2013 6:47 AM mailserver.renamed.com
The message was successfully delivered.

I remote into the users PC, message is not there, I check deleted items its not 
there-

I create a new profile , the message is not there
 
 
I go through every single folder in outlook , cant find a trace of it-

and the user has no rules in her outlook

any thoughts? 
 
tia

 
 
 
 
 
 
 
 
 
 
Jean-Paul Natola
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