Noel Martin Llevares <[email protected]> wrote: > I am a newbie at administering our company's mail server which is > hosted at GoDaddy. The cPanel says we're running Exim on a CentOS > server.
> My problem is this: > 1. My boss wants to set up our email system such that all outgoing > emails coming from our agents to our clients will pass through a > "moderation queue" before being actually sent to the client. > 2. The "moderator" should be able read, review, edit, and send the > messages from the "moderation queue" to the client. > 3. The client should see the email as coming from the original sender > (the agent) NOT the moderator. > I have been reading the docs from Exim.org and searched for "Exim > filters tutorial" from Google but still I can't make it do what I > want. I am a developer with no experience with administering mail > servers. > Right now, I'm thinking of using a filter that will forward all > outgoing emails to a moderator account instead of the client's > account. After the moderator is finished editing, he can then send it > to the client but the "From:" header should still read as the original > sender. > Is my plan even possible in Exim? Are there other better ways? This has nothing to do with Exim (or any other MTA) per se. Exim can play a role in this setup (as can any other MTA), but the main moderation feature is something which has to be implemented using a separate software solution. Exim is just a MTA, moving and delivering mails, nothing more, nothing less. What you want is outside the scope of Exim (or any other MTA), as far as I am concerned. Your project is certainly doable with enough knowlege, but nothing someone implements by fiddling with a few knobs in cPanel. Maybe a ticket system like OTRS or RT is a better solution for your and your bosses needs? Grüße, Sven. -- Sigmentation fault. Core dumped. -- ## List details at https://lists.exim.org/mailman/listinfo/exim-users ## Exim details at http://www.exim.org/ ## Please use the Wiki with this list - http://wiki.exim.org/
