I'm surprised. Usually MandrakeSoft is prompt to solve problems. Can you
send me your support question? If I can answer, I will, if not, I will
forward it to the Mandrake Staff
Jean-Michel Dault
[EMAIL PROTECTED]
[EMAIL PROTECTED]
On Sat, 4 Sep 1999, ms wrote:
> Date: Sat, 04 Sep 1999 19:19:06 +0000
> From: ms <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> To: expert <[EMAIL PROTECTED]>
> Subject: [expert] Mandrake support!!!
>
> Hello all;
>
> Has anyone had any luck in using Mandrake so called 100 days
> installation support for PowerPack? I have had no luck. I have
> registered on their web page with my registration number and received
> the registration confirmation e-mail message. After that I send the
> [EMAIL PROTECTED] an e-mail with my reg number in the subject as
> they suggest, but no result.
>
> I did however send an e-mail to [EMAIL PROTECTED] with my
> problems about tech support and got an one-liner answer:
>
> "Please register on our website"
>
> So I send a reply with the registration confirmation to tell them that I
> have already have registered. I have yet to see a reply to that one.
>
> It looks like the "100 days installation support" is nothing but an
> advertising gimmick at best or false advertisement at worst.
>
> Sorry, for such a long message, but I am just disgusted with this
> behavior.
>
> Regards;
>
> M.S.
>
