Jean-Michel Dault wrote:
>
> I'm surprised. Usually MandrakeSoft is prompt to solve problems. Can you
> send me your support question? If I can answer, I will, if not, I will
> forward it to the Mandrake Staff
there is no problem in my opinion - if it really the PowerPack Edition
(_not_ McMillan edition) we provide installation support for it
without restriction.
I'm forwarding the problem to our support team.
Greets,
Gael.
> Jean-Michel Dault
> [EMAIL PROTECTED]
> [EMAIL PROTECTED]
>
> On Sat, 4 Sep 1999, ms wrote:
>
> > Date: Sat, 04 Sep 1999 19:19:06 +0000
> > From: ms <[EMAIL PROTECTED]>
> > Reply-To: [EMAIL PROTECTED]
> > To: expert <[EMAIL PROTECTED]>
> > Subject: [expert] Mandrake support!!!
> >
> > Hello all;
> >
> > Has anyone had any luck in using Mandrake so called 100 days
> > installation support for PowerPack? I have had no luck. I have
> > registered on their web page with my registration number and received
> > the registration confirmation e-mail message. After that I send the
> > [EMAIL PROTECTED] an e-mail with my reg number in the subject as
> > they suggest, but no result.
> >
> > I did however send an e-mail to [EMAIL PROTECTED] with my
> > problems about tech support and got an one-liner answer:
> >
> > "Please register on our website"
> >
> > So I send a reply with the registration confirmation to tell them that I
> > have already have registered. I have yet to see a reply to that one.
> >
> > It looks like the "100 days installation support" is nothing but an
> > advertising gimmick at best or false advertisement at worst.
> >
> > Sorry, for such a long message, but I am just disgusted with this
> > behavior.
> >
> > Regards;
> >
> > M.S.
> >
--
< Gael DUVAL - [EMAIL PROTECTED] >
< Mandrake 6.1beta on http://www.linux-mandrake.com/cassini>
