"Herman Van Keer (softouch)" wrote:
> Felipe Almeida wrote:
>
> > > I just checked out the 'Linux by Corel' site. Tech support is $50 US per
> > > hour per incident. Maybe I am naive but it sounds pricey to me.
> > >
> > > Pj
> > > [EMAIL PROTECTED]
> >
> > Yes, I have to agree! It's a bit expensive for support on Linux. Most of the
> > support you can find in the Net.
>
> That means basically you do have options:
> -your search (takes some time) to find the answer on the net
> -you do not have time (or do not want to search the net): you pay and get
> -hopefully- instantaneous help
> -you install another version of Linux ;-)
>
> Isn't that just fun, having all those options ;-)
> Herman
ROFL!
Well, before the storm, when we were considering various distros to implement, we
tried Caldera.
Sound didn't work (2.2) so we wrote for email support. (I mean
SOUND DID NOT WORK) I couldn't install their modules, and their COAS wizard was
fighting me every step of the way. It was a DEJA VU/DEJAMOO experience. We all
know where we have to fight with installation wizards.
Several days later, we called for support. We had the option of $50 for up to 30
minutes or $100 with no time limit.
We paid our $50 and waited for a call-back.
And we waited.
And we waited.
Then we demanded our money back, erased OpenLinux 2.2 and selected Mandrake.
(Didn't have to fight with any install wizards, been there done that with
Micro****)
I hope Corel has better support than Caldera.
Civileme
--
DEJAMOO: A feeling you've heard this bull before.
