I can't agree more.
We have had problems in the past where our development team was held up on
issues..
The numbers add up quickly.
4xDeveloper Salary Per Hour = VERY EXPENSIVE DOWNTIME.
Obviously I am not going to call .. 'I can't create a new icon w/KDE.. yada
yada..'.
I would be interested to know if they could help me out with issues like:
I can't get my FDDI Fiber card to compile with our Tulip DEC card..
Or I recompiled my kernel on a server and we can't get the new external storage
to mount?...
Maybe the support is much less technical than the type of questions that we
tend to run into... who knows.
I would be interested to hear.
Has anyone priced out RedHat support ??
Now that is closer to the support pricetag that I am used to.
Landis wrote:
> M$ "support" (if that's what you call it) starts at $195 for NT issues. I
> would imagine a company with the 300 users, as you've suggested, would be
> running server. Now, have you really tried to find an answer to a tough
> question, or think back to when you started,,, how and why all the
> partitions? Mount Root, what? .tar --- does winzip do that???? The answers
> are most offten out here. Finding them right now is another issue... Fifty
> buck to get an answer is nothing... Oh ya, lets not forget Novell,
> Macromedia, SCO and so on. with the leval I'm at right now, $50. for a
> question I might have is cheap!
> Landis.
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Bug Hunter
> > Sent: Friday, November 19, 1999 3:22 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [expert] Corel Linux
> >
> >
> >
> > For linux to blow away micro$loth, businesses must adopt in large
> > numbers. Businesses will pay to get a *correct* answer *right now!*
> >
> > If you have 300 users, $50 to solve a problem is insignificant,
> > especially if those users are generating income while working and
> > consuming money while down.
> >
> > This is a good deal for linux, and indirectly for us (in a year or two).
> > Now, more businesses can adopt knowing there is support on the other end
> > of the phone.
> >
> > my opinion,
> > bug
> >
> > On Fri, 19 Nov 1999, Herman Van Keer (softouch) wrote:
> >
> > > Felipe Almeida wrote:
> > >
> > > > > I just checked out the 'Linux by Corel' site. Tech support
> > is $50 US per
> > > > > hour per incident. Maybe I am naive but it sounds pricey to me.
> > > > >
> > > > > Pj
> > > > > [EMAIL PROTECTED]
> > > >
> > > > Yes, I have to agree! It's a bit expensive for support on
> > Linux. Most of the
> > > > support you can find in the Net.
> > >
> > > That means basically you do have options:
> > > -your search (takes some time) to find the answer on the net
> > > -you do not have time (or do not want to search the net): you
> > pay and get
> > > -hopefully- instantaneous help
> > > -you install another version of Linux ;-)
> > >
> > > Isn't that just fun, having all those options ;-)
> > > Herman
> >
