:>Tech support @ $50/hr is a little high. Maybe $25/hr would be alright. But you're
:right, this mailing list takes care of most
:>problems so we shouldn't ever have to whipout our visa/mc. Well, they gotta make a
:living somehow. Remember windows? M$ would not
:>provide free help as long as your Windows if OEM (which most are).
I am sorry to hear anyone thinking 50$/hr is high for a GOOD technical
support. I do not know how is it in the USA, but in the europe a company
has to pay as much to the state & insurance, as it pays to the workers.
Even if you consider a 100% utilisation and no profit, that would mean
that the guy on the tech-desk gets only 25$/hour for dealing with your
problems. Realistically it would be even below 20$. I do not consider this
a highly payed job.
cu
Denis
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Denis Havlik ||| http://www.ap.univie.ac.at/users/havlik
(@ @) [EMAIL PROTECTED]
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