Hi Ken,

It looks like the software is not able to establish a Direct3D 11 context 
at all on your PC.

This means you may be able to fix the problem with a software driver for 
Direct3D 11.0.

Make sure you've installed the latest drivers for your GPU.

You can check your current system configuration with these instructions:

https://facegen.com/art_requirements.htm

Best wishes,

 

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