#2633: Insert/Edit Image disappearing on submit
---------------------------+------------------------------------------------
Reporter: ahenderson | Owner:
Type: Bug | Status: closed
Priority: High | Milestone:
Component: UI : Toolbar | Version:
Resolution: duplicate | Keywords: Pending
---------------------------+------------------------------------------------
Changes (by alfonsoml):
* status: new => closed
* resolution: => duplicate
Old description:
> I would like to report a issue with Insert/edit Image icon. Several users
> within my company including myself have reported uploading an image
> multiple times and once the user submits to save the image, the screen
> refreshes and the editor appears as blank.
>
> At first, I went in and uploaded a jpg file then tried to code the source
> code in manually, but as soon as I hit "Submit" even the code that is
> supposed to be there is gone.
>
> Today, I have figured out a temporary work-around where if I upload the
> image, wait til it appears in the editor window - I will then click
> "Source" to view the source code and while viewing the source code, click
> "Submit" - the image stays at this point.
>
> Here are my co-workers observations:
>
> Co-worker 1: "I’m trying to upload this banner under visual effects. I
> get it to insert and show in the box but when I hit submit visual effects
> it goes away. What am I doing wrong?"
>
> Co-worker 2: "I have submitted an image that I want to show up on
> confirmation emails at least 4 times in PP. It doesn’t seem to stick!
> Each time I go back to see if it saved, it is not there. The verbiage
> that I added stuck, but not the image. Any ideas why?"
New description:
I would like to report a issue with Insert/edit Image icon. Several users
within my company including myself have reported uploading an image
multiple times and once the user submits to save the image, the screen
refreshes and the editor appears as blank.
At first, I went in and uploaded a jpg file then tried to code the source
code in manually, but as soon as I hit "Submit" even the code that is
supposed to be there is gone.
Today, I have figured out a temporary work-around where if I upload the
image, wait til it appears in the editor window - I will then click
"Source" to view the source code and while viewing the source code, click
"Submit" - the image stays at this point.
Here are my co-workers observations:
Co-worker 1: "I’m trying to upload this banner under visual effects. I
get it to insert and show in the box but when I hit submit visual effects
it goes away. What am I doing wrong?"
Co-worker 2: "I have submitted an image that I want to show up on
confirmation emails at least 4 times in PP. It doesn’t seem to stick!
Each time I go back to see if it saved, it is not there. The verbiage
that I added stuck, but not the image. Any ideas why?"
--
Comment:
Then it could be #351, fixed 19 months ago.
Reopen if you can reproduce the problem with a current version and provide
an url to test.
--
Ticket URL: <http://dev.fckeditor.net/ticket/2633#comment:3>
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