In my experience all the support users have their own unique accounts as well. Some laptops we deploy have over 3000 users assigned to them, support team, management teams, sometimes entire buildings worth of users.
As SafeBoot syncs user accounts, passwords and policies etc, it's no effort to manage. Certainly my recommendation would be to NEVER give someone else access to your machine under your account - you're effectively vouching for everything they do - what if they were to visit a porn site while working under your account? how would you defend yourself? S. On Aug 17, 11:09 am, "Ali, Saqib" <[EMAIL PROTECTED]> wrote: > As it turns out, deploying FDE to users is not the most complex task - > providing day-2-day IT support is. > > My cousin works for a medium sized financial institution which > recently deployed FDE. Providing day-to-day IT support to the users is > becoming a hassle. Every time the IT support person has to work on > laptop the owner must be present to enter their credentials into the > pre-boot authentication. > > Can anyone give me some real-word examples of how other institutions > have tackled this issue? How do they the allow the IT support person > to work on the laptop if the user is not present and laptop is > turn-off? > > saqibhttp://www.linkedin.com/in/encryption > _______________________________________________ > FDE mailing list > [EMAIL PROTECTED]://www.xml-dev.com/mailman/listinfo/fde _______________________________________________ FDE mailing list [email protected] http://www.xml-dev.com/mailman/listinfo/fde
