On Friday 01 August 2008 15:22:21 Gene Heskett wrote: > On Friday 01 August 2008, Anne Wilson wrote: > >On Friday 01 August 2008 14:39:29 Bernd Bartmann wrote: > >> 2008/7/29 Anne Wilson: > >> > Bernd, I second Tim's suggestion that you should contact Brother. > >> > Some time back I fed some info back to them and they did appreciate > >> > it. > >> > >> Anne, I already tried to contact Brother twice using their web support > >> formular, but never got an answer back. Do you knowa specific person > >> that I should contact? > >> > >> Best regards, > >> Bernd. > > > >It was January 2007, so there's no guarantee that it's the same, but the > > reply that I saved came from [EMAIL PROTECTED] > > > >HTH > > > >Anne > > If I may append here, my one experience with brothers support was handled > quickly and worked. The messages came from: > > [EMAIL PROTECTED] > > And were apparently replied to by a real human. > Yep - we had a friendly exchange that was very definitely human :-)
Anne
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