On Feb 16, 2012, at 1:47 AM, Peter Farmer wrote: > Just a bit more info.... I spoke to HC Melbourne office today re a > replacement book. > > They said that they were 'hoping' to have the corrected version of the book > in stores by this weekend. You just have to return the book and show your > receipt for the corrected version. > > For what it's worth I was very impressed with their customer service. The 1st > person I spoke to knew all about the issue and was very apologetic. She even > offered to call me back on Monday to make sure I had no issues getting the > new book! > > Cheers > > Peter >
News to me. I just sent back the correct Chapter 15, so I'm at a loss how they'd set type, proof it, reset the entire book file, go to production, print it down, and have it in the books by this weekend. Best, R.E.F. ---- www.crydee.com Never attribute to malice what can satisfactorily be explained away by stupidity.
