On Mon, Nov 21, 2016 at 11:51:38AM +0100, Nicolas George wrote: > From the point of view of the user, a single desk where you can go with > all your problems is better.
I thought the bosch/mercedes example was fitting. I was under the impression that fmpeg exists because users are sick and tired of dealing with the variety of components individually. What was this heap of software packages from doom9 15 years ago to encode media, can't quite remember. In this sense i thought that user questions should also best discussed at an aggregator level. > But of course, expecting the desk attendant to be competent for > questions about both taxes and electoral roll and in fact anything else > is just ridiculous. I get all type of horrors thinking about commercial support aggregation models. From the idiot first line of support defense reading from useless script. "Did you power on the device" ? "Please unplug and replug device",... over to 5 hierarchies of IVR menus that take hours to listen to, then singing into the phone to get punted to a human operator over to the worst of phone audio lines to get to the least expensive human labor from the most remote place on the planet. The notion of punting to downstream/downstream is IMHO quite OSS specific and perfectly valid for the OSS developers of the component/aggregator pieces. I would never complain to a developer for doing that. I would just not grant deveopers the sole authority deciding on the payload of a mailing list thats intended to be for the community. I think users can help users as well and thats why there are separate -dev mailing lists to allow deveopers who want to focus their horizon stay focussed. > And if you are rich, you can hire a secretary to handle all your > problems. Hasn't that gone out of fashion ? I thought it's called "assistant" when the job is well paid and "intern" otherwise. Toerless > Regards, > > -- > Nicolas George > _______________________________________________ > ffmpeg-user mailing list > [email protected] > http://ffmpeg.org/mailman/listinfo/ffmpeg-user > > To unsubscribe, visit link above, or email > [email protected] with subject "unsubscribe". -- --- [email protected] _______________________________________________ ffmpeg-user mailing list [email protected] http://ffmpeg.org/mailman/listinfo/ffmpeg-user To unsubscribe, visit link above, or email [email protected] with subject "unsubscribe".
