On 22 Apr 2002, at 12:25, Charles Small wrote:

> 
>  Hello,  Nothing to do with Finale, just an appeal for help...
> 
>  The e-mail part of my Netscape 4.7 is acting a bit strangely (in one "profile"
> only), and I'm tempted to reinstall it to see if that clears the cobwebs from its
> opaque but apparently confused little brain. Questions:
> 
>  If I reinstall from the disk, does the copy already there simply get overwritten?
> Do such things as profile definitions, bookmarks, preferences, address books get
> incorporated into the new copy automagically? If not, is there some easy way to
> import all that good stuff?
> 
>  Another option I guess would be to download a newer version from Netscape's huge
> and intimidating site. If so, all the same questions arise, plus one more: what's
> the latest version I can use on a PC running Windoze ME?

If the problem is happening with a single profile, the profile is 
probably corrupt. My recommendation would be to make a backup the files 
in the profile (or simply rename the profile's folder), create a new 
profile, and then copy these files into it:

  bookmark.htm
  cookies.txt
  prefs.js
  netscape.hst

You'll probably want to copy the cache folder, too, as well as the mail 
and/or news folders, if you use one or both of those.

If the corruption continues with that copied profile, you know that it's 
something wrong with one of the files you copied into it, and so I'd 
recommend starting again, and copying the files one by one until you 
experience the problem again. That will then tell you which file is 
corrupt and you will then need to start with a fresh verion of that.

It's very unlikely that the bookmark or cookies files could be corrupt 
(or the prefs.js file, for that matter), but any of the others could be.

If the problem is with email, then I can't really help.

As to the latest version of Netscape, it's 6.2, which is based on Mozilla 
0.9.4, from last September. Mozilla 0.9.9 is very, very good (many, many 
improvements and bug fixes have been made since September), and I would 
suggest trying it out.

However, if your problem is a corrupt profile, upgrading your browser is 
simply going to inherit the corruption, not remove it.

-- 
David W. Fenton                         |        http://www.bway.net/~dfenton
David Fenton Associates                 |        http://www.bway.net/~dfassoc
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