Johathan,

The message is set to come up at a certain number of copies whether the printer needs it or not. The kit contains some parts that are *supposed* to wear out somewhere 100k and 200k pages, like rollers and the fuser assembly. Of course nothing wears out on schedule, so as far as I know, the main advantage of having the kit is to save you from having to troubleshoot and diagnose when those parts do wear out.

To get rid of the message, Turn the printer off, then holding down rocker buttons marked ITEM and VALUE to the LEFT, turn on the printer. Hold the keys down until the display readout says "RESET MAINTENANCE COUNT", and then release.

If you want to check on that kit any HP outlet in your area should have them. I understand they're pricey. If you can find out what's in the kit you might be able to get the parts individually as needed.

Good luck!
Carl Donsbach

--On Friday, December 12, 2003 6:56 PM +0100 Jonathan Smith <[EMAIL PROTECTED]> wrote:

I know many people on this list use or have used the HP5000 series of
printer.

I have passed the 150,000 copy stage and now have a constant message
prompting me to 'perform printer maintenance'.

Can anyone enlighten me on the following please:

Is it worth getting this done? The printer is performing well and
occasionally glitches on duplexing tasks which a clean of the rollers
seems to remedy.

How much does it cost? I have tried various HP web sites and although
I've located the kit part number there never seems to be a price
displayed.

Has anyone had this maintenance performed or is it simpler to buy the DIY
kit and are they a satisfied customer?

How can I get rid of that now annoying reminder message?

Thanks in advance,

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