Christopher Smith wrote:
Ken,
Great work! Thanks for this; it is indeed point by point and extremely
detailed.
Of course, given the source, some points will bear confirmation, but it
was good to see someone who knows the present version of the program as
well as the older version give a reaction to the criticisms that have
been levied against Sibelius in the past.
Daniel Spreadbury is now product manager and is resident on the Sibelius
list at yahoogroups. He is just one of the examples of how Sibelius
takes its users seriously. He is a member of that group officially, he
doesn't hide it, and he is constantly providing either the answers to
problems, the relevant pages to read in the manual, or specific e-mail
addresses for the people at headquarters who would know best how to
resolve a particular problem.
Compare that with MakeMusic's official disregard for this list and how
we have to look out for each other.
Daniel reports back to the development team suggestions that users on
the list come up with.
Compare that with our known responsibility to follow proper procedures
or MakeMusic won't give any of our suggestions a second glance.
Any answers Daniel gives don't need to be taken with any grains of salt
-- witness those areas where he freely admits that Sibelius could use
improvement.
But should anybody be doubtful of his motives or the accuracy of his
answers, there is always the Sib4 demo where they can be checked out
easily enough (except for printing speeds).
Now if only MakeMusic could begin to take our list seriously and not
have employees who happen to be members be unofficial members and allow
them simply to refer our suggestions back to the development team.
There's no need I can see for why we have to come up with some terrific
ideas or requests for features or suggestions for changes in program
behavior, and always have to remind the person posting them "be sure to
send that to [EMAIL PROTECTED] or [EMAIL PROTECTED] or
they won't even begin to consider it!"
Sibelius may be No. 2, but just like Avis, they certainly try harder!
And just like Hertz (who was number 1), MakeMusic may find the market
pulled out from under its feet while basking in the glow of being No. 1.
--
David H. Bailey
[EMAIL PROTECTED]
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