I can't speak to their in-house testing, but installers often get short
shrift. (They shouldn't, because then stuff like this happens!)
Beta testers were given an installer to test, but it did not have this
problem.
- Darcy
-----
[EMAIL PROTECTED]
Brooklyn, NY
On 28 Jul 2005, at 2:41 PM, dhbailey wrote:
Darcy James Argue wrote:
On 28 Jul 2005, at 1:17 PM, Randolph Peters wrote:
I just got off the line with tech support at MakeMusic and they
confirmed that there is indeed a problem with the installer erasing
the ~/Library/Application Support folder. They just became aware of
it 1 hour ago (it is now noon, July 28) and will stop shipments of
Finale 2006 until they can solve this.
Good. I just finished telling them that if the installer does erase
the contents of the Application Support folder, they *must* recall
Fin2006. I hope they listen. This is a disaster, and they need to
act fast to contain the damage.
My question is how could they have let it get out the door in the
first place? They should test the installation with all current OS
which they support. That they don't do that is quite disturbing.
--
David H. Bailey
[EMAIL PROTECTED]
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