Karen:
Thanks for the info ... I'm now processing it into my grey matter.
We'll see what happens next.
Dean
On Aug 5, 2005, at 11:24 PM, Karen wrote:
On Aug 5, 2005, at 4:26 PM, Dean M. Estabrook wrote:
Well, after trying to work with some files in MacFin2006, my
machine got weirder and weirder, finally crashed a few times with
all sorts of strange symbols on the screen.
Hi Dean,
This is called a kernal panic. Usually caused by some external
device that is connected to your computer but not always. The fix
is to restart the machine. If it keeps happening, you should start
the machine with all external devices disconnected and re-connect
them one by one to see which one is the culprit....scanners are
notorious for causing this.
The next thing I would suggest is to make sure that all of your
device drivers i.e. printer, scanner, non-apple mouse/keyboard are
all up to date...you may have transfered your old drivers over and
they aren't compatible with Tiger. You can download these from the
vendors' websites.
Spent a long time on the phone with MM, who said I'd probably
have to wipe out the HD and reinstall, then we found a
HD>Home>Library>Preferences folder with absolutely nothing in it.
About that time, he said to call Apple Tech Support and see what
they had to say. Well, after an hour or so on the phone, the gal
there got my Pref folder (the empty one) to restore itself after
restarting. This took my original screen to default. So, Fin 2006
was no longer in the doc. I Dragged the old empty one to trash.
But then, I tried to open mail, and all my old data was gone. Back
on the phone to Apple, where a guy tried a lot of stuff, including
a first aid job on the HD, which turned up a problem but also
fixed it. Then I happened to open the trash to find that the
previously empty Pref Folder was full of stuff while still in the
trash. So, one of the items there was a file needed for the mail
app. We drug it to the desktop, and ran it into the new Pref.
Folder, and lo and behold, the mail now works ... as you can see.
This sounds like you may have some directory issues as well. Do
you have a program called Disk Warrior? The current version is
3.0.3 and it is compatible with Tiger. This program will
straighten out directory issues beautifully.
http://www.alsoft.com/DiskWarrior/
There is another trick you can try. I have two admin users on all
of my machines. One I only use for trouble shooting. If I have
problems I log into the "clean" trouble shooting user and run the
program/file/or whatever that is giving me a problem to see if the
problem goes away when logged in as the other user. If it does,
you don't have a system wide problem but rather a problem within
your main user directory.
It may be that you end up having to wipe the drive and re-install
everything. But try this first...
Best,
Karen
Now, I think I had better wait until I can talk with MM before I
try and run Finale again, which, I hope against hope, will run
correctly now that the Pref Folder has items in it, and that it
won't corrupt my whole bloody computer again. Lord, what a day.
Dean
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http://lists.shsu.edu/mailman/listinfo/finale
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