[bangs. head. against. desk. repeatedly.]
- Darcy
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[EMAIL PROTECTED]
http://secretsociety.typepad.com
Brooklyn, NY
On 24 Feb 2006, at 2:23 PM, Christopher Smith wrote:
I just got a strange communication in response to one of my ongoing
exchanges with Customer Support. After getting the distinct
impression that the guy on the other end of the exchange had no
idea what version of Finale I was using or which OS, I asked
outright whether he had access to the information that I am forced
to type in every time I ask a question.
He said no, they didn't.
Isn't that odd? Why would they make me go through that exhaustive
rigmarole for every new question if the guy on the other end
doesn't even get the information?
I sure hope their web interface gets some attention real soon.
Christopher
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