I have no idea what Sibelius's customer service is like now, but this merger 
probably dooms it. Digidesign is notorious for hating its customers. It 
requires unrealistically narrow configurations, fails to support core 
technologies (like Quicktime) except on their (limited) terms, uses a 
proprietary hardware/software interface, and has draconian copy protection 
schemes that require the user to produce multi-dozen-digit serial numbers every 
time they upgrade. (Which is often, since this is often the only way it will 
run on your computer.)

For example, to be officially compliant with the ProTools support policy, you 
have to turn off Software Upgrade and never upgrade your OS. Hardly safe or 
user friendly, eh?

Mind you, this for ProTools, which is a giveaway with their hardware and won't 
run on anyone else's hardware. Imagine what the CP might be like for software 
that is not tied to their hardware.

It is nevertheless an interesting development, because I suspect you will begin 
to see ProTools and Sibelius merge. Some 5 years ago when Finale began to go 
towards being everything, I recommended then that a better course would have 
been for them to get in bed with a DAW package. (I recommended Performer.) It 
looks like, once again, Sibelius is showing all the leadership.




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