Randolph Peters wrote:
FinMac 2007a, Mac OS 10.4.8, PowerBook G4, GPO Studio, Quickeys 3.1.1
After working in Finale for a few hours, I notice that the whole
system starts slowing down and the fans on my computer stay on. I
assumed this was due to Finale and a large GPO setup.
I discovered to my horror that Quickeys 3.1.1 was actually the
culprit. The Quickeys background application was using up 45 to 70%
of my CPU! Quitting Quickeys just gave me the spinning beach ball
and only logging out and back in cured the problem. Temporarily.
I thought I would throw this out to the list to see if there were
any solutions and to give a warning. I would hate to give up
Quickeys, because it is so much a part of the way I do Finale. But
I also don't like restarting all the time.
Matthew Hindson replied:
That's absolutely correct. Whenever Finale starts to feel sluggish,
going to the Activity Monitor reveals that the Quickeys Background
Application is using an absolutely huge amount of RAM and CPU time
for no reason.
The solution is to force quit the Quickeys Background process. You
will get a message saying that toolbars are now unavailable, but
Quickeys still works fine for me after that and everything will be
back to normal.
Thanks for the confirmation that I'm not the only one experiencing
these problems. Quickeys 3.1.1 has been around for a while now and
I'm surprised that nothing is mentioned about this on their support
web site.
My temporary solution is the same one you propose. I found an
application to help me quit the Quickeys Background Engine from
Version Tracker. It is called "Quit Anything" and you have to use the
"Unix kill" menu option. (The regular quit command didn't work.)
Once Quickeys is killed you can restart it and use it again. The
problem crops up again in about an hour of working in Finale.
By the way, Finale was only using 5% of the CPU and GPO was using
15%. They behave nicely I'm happy to say!
I'll be hounding the Quickeys people to get on this. The killing and
restarting solution is not something I want to get used to!
-Randolph Peters
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