At 05:30 AM 7/7/2007, dhbailey wrote:
>Daniel explained that the system they had been using to create HTML help
>files had several problems with it:  1) it required the use of Safari on
>Macs and IE on PCs and that wasn't changeable; and 2) it had lousy
>customer support and had major bugs which weren't being addressed after
>several years.
>
>When he said that about Safari and IE, I recalled the first complaints
>about Fin2008 which said the help system required Safari for Macs and IE
>for PCs and that the user couldn't change that.
>
>So I wouldn't say it's really a bug, but I would say it's a curiosity
>that MakeMusic would appear to have adopted a tool which Sibelius
>abandoned due to lousy customer support and lack of user option for
>which browser to use to view it.

You're jumping to unwarranted conclusions here. There is absolutely NO EVIDENCE that Daniel is talking about the same tool that Finale is now using. There are lots of different tools which produce HTML help files.

In fact, the Finale help files work just fine in your browser of choice. The only current issue is that if you hit the F1 key for context-sensitive help, the help file will open in IE/Safari. But you can easily open the help file by hand in Firefox or whatever, and you can even set up a macro to do it for you from Finale. The only thing you can't currently get in other browsers is the context sensitive part.

>I thought the PDF files worked just fine for Finale's On-Line
>Documentation, and am bewildered as to why they would change.

There are a couple of things I miss about the PDFs as well, but in general I think the HTML help is an improvement. For example, the Index appears as a list in the HTML help with incremental search, so as you type the term you're interested in, the list scrolls to the nearest match. This sure beats jumping around pages and columns in the PDF Index.

Aaron.

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