So why not have one of the tech support people actually do this? They could also use discussions as a basis of a wiki or knowledge base. Plus, the perceived good PR couldn't hurt. On Mon, Jul 28, 2008 at 11:30 AM, Randolph Peters <[EMAIL PROTECTED]>wrote:
> > As much as I would love to have a reliable and quick way to deal with my > Finale concerns, I think it would be quite an investment to have someone > field questions in an official manner. I could easily see this requiring a > full-time job (or several). > > I know we are worth it! But from a business point of view, I'm not so sure. > > Besides, I'm sure MM considers their tech support and their forum to serve > in this way. A (polite) case can be made that these services need improving, > but that's a different argument. > > _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
