Johnson, Mark wrote:
Greetings SHSU list subscribers, I'm Mark Johnson, and I am responsible for all
of MakeMusic's notation documentation resources including the User Manual,
Installation and Tutorials guide, QuickStart Videos, and other materials.
We are currently conducting a review of all of these materials to determine
where gaps exist between user need in understanding and using the software and
existing help resources. Our goal is to determine which users do not find the
help they need, why, and how these resources can best be improved.
In the interest of better Finale help, and because SHSU members represent a
sample of invested Finale users, I decided this would be an appropriate place
to solicit feedback.
I encourage any comments you have, but especially appreciate a description of
your most negative experiences with the Finale help resources and perhaps any
ideas regarding its improvement.
Of course, the end goal is an overall Finale package that is more useful and
intuitive, and documentation is one piece of that puzzle. I hope you will
contribute your experience to help make Finale better for all of us.
Sincerely,
Mark
This is exceptionally good news -- thank you for asking us.
As far as the documentation goes, my biggest complaint is
the forcing of Windows users to go through IE when opening
the manual through the Help menu. Apparently Mac users
aren't locked into one particular browser but are able to
specify which one to use.
--
David H. Bailey
[EMAIL PROTECTED]
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