I feel your pain. Best way to get back at makemusic would be not to buy anything more from them. Period.
And I wish someone would develop a finale import tool for Sibelius.....that would pretty much be the nail in the coffin. If Sibelius had the ability to open finale files up to the current version, I think I would finally switch. Sent from my iSomething On Oct 28, 2010, at 11:47 AM, Noel Jones <[email protected]> wrote: > I was treated very rudely by an employee there today, told that my order was > not processed because my wife did not send the tax exempt form by email, but > by fax, so it sat four days in a bin, and then was posted to my account and > the order never shipped because she had faxed it rather than sent it by email. > > I mentioned that I was unhappy because I had to buy the upgrade anyhow. "No > one has to buy it, it is something you choose to do." I was told. I explained > that since I was in the business and I exchange work files I HAVE TO to work > with people who have chosen to upgrade. > > Now they are charging TN state sales tax without an office or facility in the > state. "Well, if we do workshop at a music conference we have to pay sales > tax to the state." Bizarre! > > Anyhow, after standing up for them for years, I'm finally disgusted. > > They shipped 2010 with a lyric feature that they documented and I tried to > use. It would not work. I contacted them, they were also unable to get it > to work and said that they wouldl deal with this with a later version. > > They knowingly sell product that is supposed to do what they advertise and > routinely we find that there instead things that do not work and they know > it. They are selling upgrades to us so that we can get the things we bought > the earlier versions to do to finally work. And they do it across state > lines. So federal trade regulations apply and there are statutes that deal > with products sold like this. > > What do you know that they have sold and failed to deliver in the product > that we have paid for....and had to pay for a second time? > > Is it time for a lawsuit? > > > Noel Jones, AAGO > > _______________________________________________ > Finale mailing list > [email protected] > http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
