I had (and have) the same problem. In my case, I discovered a discrepancy 
between alternative computer keyboard layouts that may be selected and the 
physical input sources chosen on a specific computer. I have an Italian 
language keyboard but Finale’s shortcuts will work only by selecting the 
British input sources from the System Preferences; the problem arise because 
the new inputs won’t correspond to the actual keyboard mapping. Once the right 
keys are memorised, the shortcuts do indeed work. All this happens on a Mac, by 
the way, I couldn’t say if the issue is evident on Windows as well.


Giovanni Andreani

www.giovanniandreani.com
www.ga-music.com



> On 13 Nov 2019, at 21:58, J D Thomas <[email protected]> wrote:
> 
> Steve is right to suggest this.  I haven’t seen it on my system for a long 
> time since using Finale 25.  Altho when it did appear for me, it was usually 
> in the form of continually putting in the wrong element and was frequently 
> the last one I added with a meta tool.  If his suggestion doesn’t work, the 
> only other thing that did work for me was a complete system reboot.  A PITA 
> but it these a try.
> 
> HTH
> 
> J D Thomas
> ThomaStudios
> 
> 
>> On Nov 13, 2019, at 12:17 PM, Fiskum, Steve <[email protected]> wrote:
>> 
>> Quickly run (slam) your fingers over all the keys like a crazy person 3-4 
>> times. See if that helps. It's most likely the stuck key problem (which is a 
>> Finale bug). There are other ways to take care of it but this is the most 
>> reliable and takes less time.
>> 
>> Steve Fiskum
>> 
>> On 11/13/19, 1:58 PM, "Finale on behalf of Alberto Guzmán Naranjo" 
>> <[email protected] on behalf of [email protected]> wrote:
>> 
>>   Having problems with the apple keyboard. working with finale does not
>>   recognize the shortcuts for articulation and dynamics
>> 
>>   Alberto Guzmán Naranjo
>>   Director de Orquesta - Compositor
>>   Profesor Titular Universidad del Valle
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