Dennis, thanks for the very detailed response. As far as I can tell, I have this problem even during off hours (sometimes I have insomnia and use the computer in the middle of the night). I've used dslreports frequently (at least once a month since I first got the service) and recorded all my times. Unfortunately, if the problem is the time it takes to connect to a server, dslreports' speed tests won't reflect that because, unlike surfing, you only connect once. I have seen some overall degradation in my speeds with dslreports but not enough to warrant a complaint to TWC for it.
Your suggestion about the router or Windows configuration doesn't make sense to me because I haven't changed my Windows configuration, and the computer with the problem is not using a wireless connection. In any event, I haven't changed the configuration on the router, either. I could ask the question on the roadrunner forum, I suppose, and see if anyone else in my area is experiencing this issue. Do you mean the ones on dslreports or some other forums? Another option is to simply call TWC and see what they say, although my experience with TWC customer support, particularly in the TV area, has not been positive. I haven't used their internet support much. Wears me out to even contemplate calling them, though, which is why I was hoping I could pinpoint the problem myself, or at least narrow the issues. -- You received this message because you are subscribed to the Google Groups "Firebug" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/firebug?hl=en.
