Also  the "fix" may be in the "we need you to do it yesterday" catagory
while the origional install was not, priority costs. I have seen both
sides of this picture, and resigned from one non-profit position a few
months ago over their refusal to listen to my warnings. I would be illing
to go back, but I would gloat a bit (not in public probably, but in
private..... :-)

David Lang

 On Mon, 13 Sep 1999 [EMAIL PROTECTED] wrote:

> Date: Mon, 13 Sep 1999 08:50:53 -0700
> From: [EMAIL PROTECTED]
> To: "Burgess, Jeff" <[EMAIL PROTECTED]>
> Cc: "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]>,
     "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]>,
     'NT System Admin Issues' <[EMAIL PROTECTED]>,
     "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]>
> Subject: Re: FW: [ntsysadmin] Re: 9/9/99 Bug
> 
> 
> 
> In some ways, I can see the logic behind this: "You didn't follow my
> recommendations the first time, so you pay more for me to come in and fix the
> problems caused by your refusal to listen to me."
> 
> Think about it, this guy may have to scratch re-install  EVERYTHING to make sure
> there are no back-doors left behind. This means reformatting ALL the system
> drives, re-installing the OS's, re-installing and reconfiguring the server
> software. Tedious isn't the word for this.
> 
> If a customer's refusal to listen caused this, they should pay extra for my time
> to RE-do everything. If all this was caused by *my own* screw-up, obviously I
> shouldn't charge for the time to fix things.
> 
> Brian
> 
> 
> 
> 
> 
> 
> 
> "Burgess, Jeff" <[EMAIL PROTECTED]> on 09/13/99 06:08:56 AM
>                                                                                 
>                                                                                 
>                                                                                 
> 
> 
>                                                               
>                                                               
>                                                               
>  To:      "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]>,  
>           "'[EMAIL PROTECTED]'"                        
>           <[EMAIL PROTECTED]>                          
>                                                               
>  cc:      "'NT System Admin Issues'"                          
>           <[EMAIL PROTECTED]>,            
>           "'[EMAIL PROTECTED]'"                        
>           <[EMAIL PROTECTED]>(bcc: Brian               
>           Cowan/US-Corporate/Clorox)                          
>                                                               
>                                                               
>                                                               
>  Subject: FW: [ntsysadmin] Re: 9/9/99 Bug                     
>                                                               
> 
> 
> 
> 
> 
> 
> 
> 
>  Frank,
>     I just thought you should see how your vendors are dealing with you.
>     I would definitely take what corrective action you are allowed in your
> area, and not deal with this guy again...  You may want to spread the word
> as well to other local area businesses.
>     Network security is a very serious issue, and people like this make me
> sick my preying on less knowledgeable individuals.
> 
>  Here is the info to the Better Business Bureau:
> 
>  http://www.bbb.com/
> 
> Council of Better Business Bureaus, Inc.
> 4200 Wilson Blvd., Suite 800
> Arlington, VA 22203-1804
> Phone: (703) 276-0100
> Fax: (703) 525-8277
> 
> 
> -----Original Message-----
> From: Benjamin Filippelli <[EMAIL PROTECTED]>
> To: NT System Admin Issues <[EMAIL PROTECTED]>
> Date: Saturday, September 11, 1999 11:56 PM
> Subject: [ntsysadmin] Re: 9/9/99 Bug
> 
> 
> |Funny you mention that, we recently did a network for a homeless shelter
> |organization and connected their two offices via frame. We wanted to put at
> |least proxy on it, since they only paid like 10 dollars for it under the
> |'non profit' rules from microsoft. However, they didnt want to spend the
> |extra 400 bux for labor. The guy looked right at me and said in his own
> |words "Luckily, we are a homeless organization, and no one cares about us"
> |after being up for less than 120 days and having his mail server
> |compromised, we are installing fw-1 next week ;).
> |
> |
> |at double the rate I might add heh heh
> |
> |
> 
> 
> 
> -----Original Message-----
> From: Jan Kalicki [mailto:[EMAIL PROTECTED]]
> Sent: Sunday, September 12, 1999 4:27 AM
> To: NT System Admin Issues
> Subject: [ntsysadmin] Re: 9/9/99 Bug
> 
> 
> I usually don't care about peoples business practices but I agree with Marc
> on this one, anyone who ENJOYS the fact that they can charge twice of work
> is (in this case) morally homeless.
> 
> You reap what you sow
> 
>                    Jan Kalicki
> 
> -----Original Message-----
> From: Marc [mailto:[EMAIL PROTECTED]]
> Sent: Saturday, September 11, 1999 5:10 PM
> To: NT System Admin Issues
> Subject: [ntsysadmin] Re: 9/9/99 Bug
> 
> 
> Well.. Personally I would not go around saying "We setup a network, it got
> hacked, now we are resetting it up to be secure and charging them out the
> a$$." Especially if the client was a non-profit organization who tries to
> help the homeless. So personally I would not feel to good... for the fact
> that I setup an insecure network and for the fact I profited off it, twice.
> 
> Please don't take any of the above personal... its just that .. I guess it
> reminded me of how 70% of the network/security companies do "business" and I
> usually find myself reaching for the nearest bag to puke in.
> 
> Also ... FW-1 means nothing if we are dealing with an incoming mail server
> that has remote flaws... people will still be able to break in.
> 
> Signed,
> Marc
> eEye Digital Security Team
> http://www.eEye.com
> 
> "I live a world of paradox. My willingness to destroy is your chance for
> improvement. My hate is your faith. My failure is your victory. A victory
> that won't last."
> -
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> 
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