Try the following one step at time and after each step restart your machine : 1. Reinstall the Player. 2. Install Standalone Player 3. Reinstall the browser. Hope this Helps Tareq
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ryan Sabir Sent: Thursday, February 09, 2006 9:09 PM To: '[email protected]' Subject: [Flashcoders] Version issues Heya, I have a client whos having a problem viewing a Flash widget I built for them. She's saying all she sees is a white square, rather than a scrolling news widget. I got her to check her Flash version number on this page: http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_15507 And its reporting: WIN 6,0,79,0 Yeah she needs to upgrade, but I want it to work for people who might be running this version of Flash. I downloaded version 6 of Flash from this page: http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_14266 And installed the 'fp_6.0.79_activex.exe' file from the 'r79' directory. This is after uninstalling Flash using Macromedia's uninstaller. Now when I go to the Flash version checking page, its reporting this version: WIN 7,0,19,0 Why is it telling me I have version 7 of Flash installed, when I just installed version 6? How would I get my install version to match my clients? Thanks! ---------------------------------- Ryan Sabir Technical Director, Newgency _______________________________________________ [email protected] To change your subscription options or search the archive: http://chattyfig.figleaf.com/mailman/listinfo/flashcoders Brought to you by Fig Leaf Software Premier Authorized Adobe Consulting and Training http://www.figleaf.com http://training.figleaf.com _______________________________________________ [email protected] To change your subscription options or search the archive: http://chattyfig.figleaf.com/mailman/listinfo/flashcoders Brought to you by Fig Leaf Software Premier Authorized Adobe Consulting and Training http://www.figleaf.com http://training.figleaf.com

