Try the following one step at time and after each step restart your
machine :
1. Reinstall the Player.
2. Install Standalone Player
3. Reinstall the browser.
Hope this Helps
Tareq

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ryan
Sabir
Sent: Thursday, February 09, 2006 9:09 PM
To: '[email protected]'
Subject: [Flashcoders] Version issues

Heya,
 
I have a client whos having a problem viewing a Flash widget I built for
them. She's saying all she sees is a white square, rather than a
scrolling news widget.
 
I got her to check her Flash version number on this page:
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_15507

And its reporting: WIN 6,0,79,0 

Yeah she needs to upgrade, but I want it to work for people who might be
running this version of Flash. I downloaded version 6 of Flash from this
page:
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_14266

And installed the 'fp_6.0.79_activex.exe' file from the 'r79' directory.
This is after uninstalling Flash using Macromedia's uninstaller. Now
when I go to the Flash version checking page, its reporting this
version: WIN 7,0,19,0

Why is it telling me I have version 7 of Flash installed, when I just
installed version 6?

How would I get my install version to match my clients?

Thanks!

---------------------------------- 
Ryan Sabir
Technical Director, Newgency


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