And if you're wondering why they seem to get good reviews in a lot of places, it may be related to their policy of paying people to refer them. I'm also pretty disappointed with most of the sites that review web hosting, which are in many cases not impartial.
Thanks for letting us know of that, but just to be clear - I do recommend them because I've been using them for 4 years without any problem, not because I've read reviews of them.
I feel sorry for the problems you had, but I just wanted to add that my experience with them has been different and I'm not basing myself on other people's reviews or opinions.
- Zeh
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