Wendy wrote:
Here is the link. Flash movies made in Flash 8 will not show on this client's Mac under Firefox. It shows just fine on her Mac under Safari. http://www.themagazinegroup.com/clients-case-studies-webmd.asp
Another initial troubleshooting step is the some-or-all-sites test... if their browser can't show *any* SWF, then you've got a clue.
(For instance, from the description posted to the list, we out here can't tell if she doesn't have the Adobe Flash Player in her Firefox installation... we know she has it in her Safari Plugins folder, but the some-or-all-sites test would reveal scenarios like this.)
Right now we're doing the some-or-all-browsers test for you. I'm on a PC right now and can't duplicate the check, but the markup looks normal.
If she can see the SWFs on the Adobe site or other sites in that browser, but not yours, then the next test would be to feed her a much simpler SWF of your own... possibly replace that SWF into your existing HTML... possibly run your existing SWF in a basic HTML page... just changing one part of the problem at a time until you can zoom in on the problem area.
jd -- John Dowdell . Adobe Developer Support . San Francisco CA USA Weblog: http://weblogs.macromedia.com/jd Aggregator: http://weblogs.macromedia.com/mxna Technotes: http://www.macromedia.com/support/ Spam killed my private email -- public record is best, thanks. _______________________________________________ [email protected] To change your subscription options or search the archive: http://chattyfig.figleaf.com/mailman/listinfo/flashcoders Brought to you by Fig Leaf Software Premier Authorized Adobe Consulting and Training http://www.figleaf.com http://training.figleaf.com
