So what are support options for this situation? Looking at the Adobe site it appears that the only option is the Enterprise support package. I am just wondering if there is any other options than that.
On 11/6/07, Steve Mathews <[EMAIL PROTECTED]> wrote: > > Actually I don't have any mouse interaction going on currently. I do have > a keyboard listener to handle navigating forward. > > As far as loading goes, I have a ComponentManager and a ComponentLoader > class. The manager creates a ComponentLoader which uses a Loader to load the > actual swf. Once it is finished loading the ComponentLoader sends the > manager a reference to the Class from the swf. The manager then notifies a > PresentationManager that the class has been loaded and is ready to be > initialized. > > I had moved back to FlexBuilder2 so I haven't tried to take memory > snapshots. I will do that soon though. > > > On 11/6/07, Alex Harui <[EMAIL PROTECTED]> wrote: > > > > I would see if you can use the app with as little interaction as > > possible. If you've made your app "accessible" then you can use the > > keyboard and skip using the mouse to execute the sequence in question > > (loading some page several times then using forceGC()). > > > > > > > > If that succeeds in reproducing the problem, I would take memory > > snapshots after loading the page and then another snapshot if you can get a > > forceGC() to not crash the player and see what is going away and take a > > closer look at those things. > > > > > > > > Also, how are you loading the SWFs? Maybe you've lost your hard > > reference to the SWF so they get collected when you don't want. > > > > > > ------------------------------ > > > > *From:* [email protected] [mailto:[EMAIL PROTECTED] *On > > Behalf Of *Steve Mathews > > *Sent:* Tuesday, November 06, 2007 10:22 AM > > *To:* [email protected] > > *Subject:* Re: [flexcoders] Player crash on GC > > > > > > > > Thanks for the idea Alex. I just finished looking through my code and > > can't find anything to indicate something should be available for GC before > > all listeners are cleaned up. > > > > > > > > The really confusing thing is that all the pieces of this system worked > > just fine before I started my "overhaul" of it. The changes I made were > > mainly in navigation (page to page) and some minor tweaks here and there. I > > just can't figure out how the changes I made could have gotten me to this > > spot. > > > > > > > > Any other ideas, theories or shots in the dark that I could look at? I > > am running out of ideas myself at this point. > > > > > > > > Thanks. > > > > > > > > On 11/5/07, *Alex Harui* < [EMAIL PROTECTED]> wrote: > > > > Some version of the player used to crash when display objects that had > > rollover handlers under the mouse were removed and GC'd. I do not know the > > status of the fix. The workaround was to place a "shield" between the mouse > > and the display objects before removing them. > > > > > > > > In general, I would not remove objects such that they can get GC'd until > > any listeners they might have were removed. I would not suspect > > getDefinition. > > > > > > ------------------------------ > > > > *From:* [email protected] [mailto:[EMAIL PROTECTED] *On > > Behalf Of *Steve Mathews > > *Sent:* Monday, November 05, 2007 3:46 PM > > *To:* [email protected] > > *Subject:* [flexcoders] Player crash on GC > > > > > > > > I have run into a roadblock that I can't seem to figure out. > > > > I have an application that creates and displays a presentation (think > > PowerPoint). During an overhaul of the code the player started > > crashing. It seems to be related to garbage collection in some way as > > I can display the exact same page a few times in a row then it will > > crash say on the fourth time. Or using FB3 I can click the Force GC > > button after a few pages and the player will crash also. > > > > One area of concern is that these pages contain "components" which are > > just swf's with a class in them. I use getDefinition to instantiate > > the class. Although this has worked quite well up till this point, I > > worry that this is now part of the problem. > > > > Has anyone seen any issues with getDefinition or GC crashing the player? > > > > Thanks. > > > > > > > > > > > >
