Hello all,
So I started learning Flex Builder CS3 recently. I am new
to Flex. I am studying through a self-paced class on Lynda.com. I get to
the chapter on debugging and the instructor says I need to find out if I
have the Flash Player 9 debug version. Unfortunately the instructor does
not say what the debugger version of the Flash Player is or how to get it.
I cannot find on Adobe's site anything about a Flash player debug version.
I do know that I do not have the debug version of Flash Player - I was
instructed in how to check to see if I had the Debug version of the Flash
player. Like I said, I know that I do not have it.
I almost sound foolish. I mean maybe this is a setting on
the Flash Player or with Flex. I called Adobe and spent a great deal of
time talking to different folks. No one seems to know about a Debug version
of Flash Player. I was instructed that I could send an email talking about
my problem. I was told that I could purchase a support plan for one problem
for nearly $500, when I just paid $699 for the Pro version of Flex Builder
CS3, less than 3 weeks ago. I didn't know that I was needing this version
of the Flash Player until just recently. Personally, I thought that if I
needed a different version of the Flash Player then support personnel for
Adobe Flex would know something about this. I was told that Flex is a
server application and so that is why it would cost almost $500 for support
for one single problem. Of course, another tech support person that I spoke
to before that, said that I had reached the support area for server products
and that she didn't know anything about Flex. The message was that I was
mistakenly taken to a server product support number or extension and that
this person supporting Adobe Server products knows nothing about Adobe Flex.
I have never been asked to pay money to get a product to
work right after purchasing the product.
Please help me if you have any advice, knowledge or
suggestions,
Bruce
