I have been silent on charging for software updates because I am a Flex newbe. I have only had my new 3000 on the air since last Thursday. I have no dog in this, but I will in the future.
Managing software development cost against customer satisfaction has been the topic in many of my Technology Management doctoral courses at Indiana State. My point is simply this, nobody expects that they should be entitled to a new copy of Win 7 just because they own a copy of DOS 2.0. On the other hand, it is reasonable to expect free bug fixes and feature additions to the original software via updates. When a new and different software package is produced to run my radio, I expect to pay an upgrade fee for it. Until then, I expect that support updates to the software I paid for with the rig will be free. This model has served Microsoft and others effectively. I think the Flex folks should consider it. Thanks for a great rig at a great price; Eric WB8NWA _______________________________________________ Flexedge mailing list [email protected] http://mail.flex-radio.biz/mailman/listinfo/flexedge_flex-radio.biz This is the FlexRadio Systems e-mail Reflector called FlexEdge. It is used for posting topics related to SDR software development and experimentalist who are using alpha and beta versions of the software.
