To all FLEX-1500 Users,
As you are probably aware, there have been some installation and
operational issues related to the new USB streaming device driver for
the FLEX-1500. These issues, which didn't show up during alpha testing,
effect a small percentage of FLEX-1500 users. There were actually
several individual issues that arose during the public beta testing
including difficulty getting the drivers to install properly to adverse
interactions with using certain newer USB chipsets (controllers).
The FlexRadio development team has been working very diligently to
characterize the issues over the past two weeks and believe that they
understand the problems fairly well. As a result of those efforts, there
is an updated FLEX-1500 Driver Patch Kit for PowerSDR v2.0.16 (Rev.D)
along with a multi-procedure troubleshooting guide that describes how to
install the FLEX-1500 Driver Patch Kit for PowerSDR v2.0.16 along with
additional troubleshooting steps to get your radio operational using
PowerSDR v2.0.16. If none of these troubleshooting procedures resolve
your problems, there is a final procedure for reverting back to PowerSDR
v2.0.8 which uses the higher latency Windows sound card drivers.
Please feel free to contact FlexRadio Support ([email protected]) if
you need assistance in running any of the troubleshooting procedures and
particularly if none of the procedures work for your setup, as we need
to collect this information in order to better understand the issues and
get them resolved before the next beta release of PowerSDR 2.0.x
The FLEX-1500 Driver Patch Kit for PowerSDR v2.0.16 Installation &
Troubleshooting Guide can be downloaded here:
http://support.flex-radio.com/Downloads.aspx?id=356
The updated FLEX-1500 Driver Patch Kit for PowerSDR v2.0.16, rev D. can
be downloaded here:
http://support.flex-radio.com/Downloads.aspx?id=355
-Tim
---
W4TME
FlexRadio Systems Internet Systems Admin.
Product Verification Team
Tune In Excitement™
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