Jim,

These are not specialized computers, per se. They are turn key systems 
*optimized* for real-time performance needed to run PowerSDR.  It takes a bit 
of "customization" to do that no mater if you have an existing PC or one you 
get from Neal.  Whether or not you need these optimizations isn't a black and 
white issue and FlexRadio has provided a plethora of information in their 
Knowledge Center for assisting people who need to optimize their systems.  
There is no deception going on here.

99% of peoples existing PCs will work just fine.  Some people who are not that 
computer savvy and do not want to or can't perform those customizations 
themselves need an alternative. Just like yourself as you noted below.  You had 
a friend help out and were fortunate.  Others are not so fortunate and this is 
an option for those people so they don't miss out on what a wonderful radio 
this is.

Here is the problem with dealing with Dell.  Dell can't spec a machine where 
they can guarantee that it will have the same components in it from one 
production build to the next. In addition, a lot of the software Dell loads on 
a PC is the root cause for why one performs so poorly for real-time  
applications.  FlexRadio tried this years ago with Dell when they sold the 
SDR-1000 and it didn't work out that well from a business perspective, noted by 
the fact that they no longer in the business of selling PCs.


-Tim

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of AB2CD
Sent: Monday, August 10, 2009 3:40 PM
To: [email protected]
Subject: [SPAM] [Flexradio] Special computer

You could be scaring away would be Flex purchasers with all this talk about 
needing a specialized or custom designed computer to run a Flex.  I feel  Flex 
would do well to get with Dell and spec out a machine that has been tested by 
Flex and works.  I am sure Neal can put together an outstanding optimized 
machine, but Neal Computer is not exactly a household name.  Whereas Dell is 
and provides local customer support.  If the Flex needs a custom designed 
computer in order to run properly, Flex needs to tell people upfront.  

Again, the idea (whether it's true or false) that one needs a custom computer 
to run a Flex is enough for some to come to the conclusion that the Flex is an 
experimental radio for people who like to build their own computers.

Also, it may be worth Flex to consider building localized networks of Flex 
operators who are able to assist those who need help in initially setting up 
the radio.  For some (and that includes me), it was not exactly plug-n-play. 

I love my Flex, but had I not had help setting it up it would have been 
returned and a refund sought.  That would have been a double tragedy because I 
would have missed out on the best radio on the market and Flex would have lost 
a sale. 

For what it's worth.

Jim AB2CD
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