If they have an account with admin privilages then they can reset the administrators password
Bruce Martins Information Systems Manager EXTEND>>MEDIA 190 Liberty Street Toronto, Ontario Canada M6K 3L5 _______________________ e:[EMAIL PROTECTED] t: (416) 535-4222 ext. 2307 f: (416) 535-1201 http://www.extend.com -------------------------- Please Excuse Typos as this was Sent from my BlackBerry Wireless Handheld -----Original Message----- From: Michael Mooney <[EMAIL PROTECTED]> To: [email protected] <[email protected]> Sent: Sat Aug 05 20:56:04 2006 Subject: Help needed Hi All. Hope that someone can save me some time and reduce some stress. A friend of mine changed their Administrator password and then forgot what it was. They called Dell for an assist and Dell suggested they create another user account with admin privileges. That worked fine and they were able to get into the system. HOWEVER, when they tried accessing Outlook, all the email was gone as well as the address book. They've checked the directories and done searches (.pab and .pst) and all without success. Any assistance would be most deeply appreciated. --------------------------------------------------------------------------- --------------------------------------------------------------------------- --------------------------------------------------------------------------- ---------------------------------------------------------------------------
