They are still in the "Documents and Settings" folder under the old administrator account name. This will be a subfolder under "Documents and Settings".
You didn't find them on the search because windows doesn't search this folder by default. They are there. Just drill down or execute the search starting with the old administrator account under the "Documents and Settings" folder. It will search these folder if explicitly told to. -----Original Message----- From: Michael Mooney [mailto:[EMAIL PROTECTED] Sent: Saturday, August 05, 2006 7:56 PM To: [email protected] Subject: Help needed Importance: High Hi All. Hope that someone can save me some time and reduce some stress. A friend of mine changed their Administrator password and then forgot what it was. They called Dell for an assist and Dell suggested they create another user account with admin privileges. That worked fine and they were able to get into the system. HOWEVER, when they tried accessing Outlook, all the email was gone as well as the address book. They've checked the directories and done searches (.pab and .pst) and all without success. Any assistance would be most deeply appreciated. --------------------------------------------------------------------------- --------------------------------------------------------------------------- --------------------------------------------------------------------------- ---------------------------------------------------------------------------
