HELPNET NEWS
                     OCTOBER 2001

                      ********NEXT HELPNET MEETING********

         WHEN: 12:00 - 1:30, Thursday, October 18 (Bring Your Lunch)
         WHERE: Peace and Justice Center, 170 Park St., Bangor
         AGENDA: Right now we're open to suggestions - please send ideas to 
this list

                         ********************************
IN THIS ISSUE:
         **STAYING ONLINE AND STAYING SANE - YOUR ORGANIZATION'S INTERNET 
CONNECTION AND INTERNET PRESENCE (PART 2)
         **DOMAIN NAMES - YOUR INTERNET IDENTITY
         **E-MAIL - WHO CAN PROVIDE YOU WITH ACCOUNTS?
         **E-MAIL ALIASING

                         *****************************
In the last HelpNet Newsletter (August 2001 - September seems to have 
gotten away from me), I laid out some basic tasks that small organizations 
may want to do with the Internet:
         (1) connect to the Internet, either through dial-up or some form 
of broadband connection (cable, DSL, etc.)
         (2) be able to send and receive E-mail, and perhaps manage mailing 
lists
         (3) have a Web site
         (4) have a unique "domain name" (e.g. ournamehere.org) for their 
Web site and E-mail. This is not necessary, but is very helpful in 
establishing your on-line identity.

The rest of that newsletter looked at items #1 and #3, getting connected 
and Web site hosting.  In this newsletter, we'll finish up the list by 
dealing with domain names and E-mail.

DOMAIN NAMES - YOUR INTERNET IDENTITY

You don't need a domain name to have a Web presence.  Many ISP's will give 
you some Web space as part of your basic Internet access account.  For 
instance, our family's account with Midmaine gives us Internet access and 4 
"@midmaine.com" E-mail addresses.  It also gives us 5 Mb of Web 
space.  However, the address is ugly - 
<http://home.midmaine.com/~jfalk>.  I sometimes use this space to make 
files available for download which are too big to easily send as E-mail 
attachments, but that's all I do with it.  I don't really care about this 
personal Web space's address, but Pine Tree Folk School needed a clearer 
identity.

To have an address that is easier to remember and has something to do with 
your organization, you can register a domain name.  Domain registration 
provides a way for a name (www.yournamehere.org) to be associated with a 
unique Internet address -- in this case, the address of your Web site. 
Domain registration is so inexpensive now ($35/year or less) that I 
recommend it for any organization that is at all serious about having an 
Internet presence.

To get a domain name, you have to deal with a domain "registrar." Until a 
couple of years ago, Network Solutions, Inc. had a monopoly as the only 
registrar, but now there is a considerable amount of competition.  I have 
had good experiences using Register.com (www.register.com), which has an 
easy to use Web-based registration and configuration process.  I began 
using Register.com because of multiple customer service problems with 
Network Solutions (www.networksolutions.com), Network Solutions is now part 
of Verisign, and I have the impression that they have cleaned up their act 
since I my troubles with them.

Register.com charges in the neighborhood of $35/year to register a 
domain.  There are other registrars which advertise much lower rates -- 
some offer free registration as part of a Web site hosting package.  Be 
careful that you don't sacrifice reliability, support or security to save a 
few dollars.  For instance, I recently found a shocking lack of security 
for user names and passwords at NamesDirect.com.

When you set up a Web hosting account the Web hosting service will help you 
configure the domain name registration information to point to your Web site.

E-MAIL - WHO CAN PROVIDE YOU WITH ACCOUNTS?

Once you have a way to get connected to the Internet, you have choices 
about how to mange your E-mail needs.  Most ISP's provide 1-5 E-mail 
accounts ("mailboxes") as part of the basic access fee, so this is a 
logical place to start, but it is not the only option.  These ISP mail 
accounts are usually POP3 accounts, which means that you use an E-mail 
program (Outlook Express, Eudora, Netscape mail, etc.) to retrieve your 
messages from the ISP's mail server and download them to your own computer, 
where they are saved.

In addition to the these mail accounts, many people set up mail accounts on 
free, Web-based E-mail services, principally Microsoft's Hotmail and Yahoo 
Mail.  These accounts save all mail on the service's mail servers, and you 
need to be online, and using your Web browser, to do anything with your 
mail.  Perhaps it's just my paranoia, but I've always been a little leery 
of these services, despite the attractive price (free). All of your 
information, not only mail but also youraddress books, etc., is kept on the 
Microsoft or Yahoo server.  And Hotmail, in particular, has had some 
reliability and security problems.

A third option, if you're using an independent Web hosting service, is to 
use mail accounts that come with your Web hosting plan.  For instance, 
www.ptfolkschool.org is hosted by Hostway, on a $13.95/month "Gold Plan" 
that also provides 10 POP3 mail accounts.  You can configure your E-mail 
program to use these accounts just as easily as the account your ISP provides.

E-MAIL ALIASING

Now that you have your Internet Access, your domain name, your Web hosting, 
and your E-mail accounts, you're ready for another trick -- E-mail 
aliasing.  When you set up a Web hosting account with your domain name 
(like our Hostway account for www.ptfolkschool.org), most hosting services 
will let you set up an unlimited number of E-mail "aliases."  An alias is 
an address using your domain name, that is forwarded to a "real" mail 
account.  For instance, the address I'm using, "[EMAIL PROTECTED]," is 
an alias.  Mail sent to that address is actually delivered to 
"[EMAIL PROTECTED]"

Here's a couple of reasons to use aliases:
         (1) Organizational identity - all of your E-mail addresses will 
have your name on them, even if they are actually delivered to people using 
different ISP's.
         (2) You can have special purpose addresses - mail addressed to 
[EMAIL PROTECTED], [EMAIL PROTECTED], and 
[EMAIL PROTECTED] all comes to me, but my E-mail program can sort these 
out, making it easier to manage.
         (3) Your address won't change - if you change ISP's, as I recently 
did, I didn't need to change my [EMAIL PROTECTED] address, and go 
through the hassle of informing a long list of individuals, resubscribing 
to listservs, etc.  All I had to do was reconfigure the aliasing to deliver 
the mail to a Midmaine account, instead of my old MINT account.

That's all for this month,

Jon

Jonathan Falk
Pine Tree Folk School
RR 2, Box 7162
Carmel, ME  04419
(207)848-2433
<http://www.ptfolkschool.org>

         

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