Jonathan:  Would I be eligible for "Technology Contact Training"?  I would
love to at least sit in.  Sue

----- Original Message -----
From: "Jonathan Falk" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, December 03, 2001 2:36 PM
Subject: [folkschool-list] A few changes for Helpnet in 2002


> When the HelpNet Steering Committee met last week, we came up with a
couple
> of changes for next year, and an exciting idea for a training program:
>
> (1) Dues:  Membership dues for organizations with budgets of over
> $50,000/year will increase from $25/yr to $50/yr.  Dues for smaller
> organizations and individuals will remain the same.  This change more
> fairly distributes the dues among members.  I will be sending out invoices
> for 2002 dues, either later this month, or early in January.
>
> (2) Requirements for getting hands-on service:  The Committee felt that
for
> any organization to get direct consulting service (the kind that HelpNet
> bills for),  there should be a signed contract for services, which could
be
> for the entire year, or for a particular period or service.  By defining
> the responsibilities of both the member and HelpNet, the contract should
> prevent misunderstandings and help protect everyone involved. (We have
been
> working on oral agreements, and there have been no problems to date, but
> it's only a matter of time before this approach produces a
misunderstanding.)
>
> I will send a sample contract to this list so you all can see it.  One new
> provision is that we are going to ask each organization that receives
> HelpNet consulting services to designate someone as that organizations's
> technology contact.  We plan to make training available to technology
> contacts (see below).
>
> (3) Technology contact training: The most exciting idea to come out of
last
> week's meeting was that HelpNet set up a workshop series to train key
> people in each member organization in basic hardware, software and
> networking maintenance and troubleshooting.  I think if we get together
for
> a relatively small number of workshops, participants will gain enough
> knowledge to take care of the majority of issues that would otherwise
> require service calls.  Not only should this save Helpnet members time and
> money, but there will be group of people gaining marketable skills.  I
hope
> to start working on planning these workshops this month, but we won't
start
> anything until after the first of January.
>
> Jon
>
> Jonathan Falk
> Pine Tree Folk School
> RR 2, Box 7162
> Carmel, ME  04419
> (207)848-2433
> <http://www.ptfolkschool.org>
>
>
>
> **Folkschool-list archives are at:
> <http://www.mint.net/folkschool/helpnet/archives.htm>
>        Sponsored by Pine Tree Folk School
>
>

**Folkschool-list archives are at:
<http://www.mint.net/folkschool/helpnet/archives.htm>
       Sponsored by Pine Tree Folk School

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