A bit more information - the tomcat restart makes no difference (the httpd 
restart is what fixes the issue).  And, this is happening every time I 
provision a host.  O.O

j



----- Original Message -----
From: "Foreman Users" <[email protected]>
To: "Foreman Users" <[email protected]>
Sent: Friday, January 6, 2017 10:41:55 AM
Subject: [foreman-users] Web Components Stop Responding

Hello Everyone,

On a Katello 3.2.1 / TFM 1.13.2 server (and noticed on previous versions as 
well) I run into the situation where occasionally the web interface and API 
stop responding.  Attempts to load any page, click on any button/link/whatever 
results in the browser just spinning and eventually timing out.  The only log 
message printed is:

    ==> /var/log/httpd/foreman-ssl_error_ssl.log <==
    [Fri Jan 06 10:16:11.926220 2017] [ssl:warn] [pid 24448] [client 
172.16.246.240:56536] AH02227: Failed to set r->user to 'SSL_CLIENT_S_DN_CN'

(I see this frequently under normal conditions)

The system is not under heavy loads during this freeze.  Load average is about 
1.2 (on a 6 vCPU / 16G memory virtual server).  The only process doing 
noticeable work is mongodb.

Puppet runs on clients also fail during this time because /etc/puppet/node.rb 
<fqdn> fails with:

    Could not send facts to Foreman: Net::ReadTimeout

(no log messages are printed)

A 'yum install' on a client is able to download the package, but then hangs on 
"Uploading Package Profile" (and eventually times out and skips it).

If I restart [tomcat and] httpd things start responding again.  I'm not sure if 
the tomcat restart matters, as I did it first and nothing changed but after I 
restarted httpd - which took much longer than normal - is when everything came 
back to life.  There were about 55 connections to httpd at the time, nearly all 
in CLOSE_WAIT.

Anyone have ideas as to what may be happening?

Thanks,

j

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