I have debugging on now and am just waiting for it to happen again. 

Will report back then. 

j 




From: "Tomer Brisker" <[email protected]> 
To: "Foreman Users" <[email protected]> 
Sent: Saturday, January 7, 2017 7:13:05 AM 
Subject: Re: [foreman-users] Web Components Stop Responding 

Hi Jason, 
Could you please turn on debug logging on foreman ( [ 
https://theforeman.org/manuals/1.13/index.html#7.2Debugging | 
https://theforeman.org/manuals/1.13/index.html#7.2Debugging ] ) and attach the 
output in production.log during the host provisioning? That might give us a 
clue as to what is failing. 

On Fri, Jan 6, 2017 at 11:15 PM, 'Jason B. Nance' via Foreman users < [ 
mailto:[email protected] | [email protected] ] > 
wrote: 


A bit more information - the tomcat restart makes no difference (the httpd 
restart is what fixes the issue). And, this is happening every time I provision 
a host. O.O 

j 



----- Original Message ----- 
From: "Foreman Users" < [ mailto:[email protected] | 
[email protected] ] > 
To: "Foreman Users" < [ mailto:[email protected] | 
[email protected] ] > 
Sent: Friday, January 6, 2017 10:41:55 AM 
Subject: [foreman-users] Web Components Stop Responding 

Hello Everyone, 

On a Katello 3.2.1 / TFM 1.13.2 server (and noticed on previous versions as 
well) I run into the situation where occasionally the web interface and API 
stop responding. Attempts to load any page, click on any button/link/whatever 
results in the browser just spinning and eventually timing out. The only log 
message printed is: 

==> /var/log/httpd/foreman-ssl_error_ssl.log <== 
[Fri Jan 06 10:16:11.926220 2017] [ssl:warn] [pid 24448] [client [ 
http://172.16.246.240:56536/ | 172.16.246.240:56536 ] ] AH02227: Failed to set 
r->user to 'SSL_CLIENT_S_DN_CN' 

(I see this frequently under normal conditions) 

The system is not under heavy loads during this freeze. Load average is about 
1.2 (on a 6 vCPU / 16G memory virtual server). The only process doing 
noticeable work is mongodb. 

Puppet runs on clients also fail during this time because /etc/puppet/node.rb 
<fqdn> fails with: 

Could not send facts to Foreman: Net::ReadTimeout 

(no log messages are printed) 

A 'yum install' on a client is able to download the package, but then hangs on 
"Uploading Package Profile" (and eventually times out and skips it). 

If I restart [tomcat and] httpd things start responding again. I'm not sure if 
the tomcat restart matters, as I did it first and nothing changed but after I 
restarted httpd - which took much longer than normal - is when everything came 
back to life. There were about 55 connections to httpd at the time, nearly all 
in CLOSE_WAIT. 

Anyone have ideas as to what may be happening? 

Thanks, 

j 

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-- 
Have a nice day, 
Tomer Brisker 
Red Hat Engineering 


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