+1 for simple approach with focus to internal development

---
Jiri Navratil

18. 11. 2011 v 3:44, Steve Bennett <ste...@workware.net.au>:

> I agree. One of the strengths of the fossil ticketing system is it's 
> integration with the scm history, which is not what you would not want for a 
> customer-facing ticketing systems. I suggest using one of the other support 
> management systems for that and keep fossil for internal, development use.
> 
> Cheers,
> 
> Steve
> 
> On Thu, 17 Nov 2011 21:41:23 -0500, Tomek Kott wrote:
> 
>> If we have granular permissions for tickets, then we should probably also 
>> have it for the wiki (view attachments, view history), we should also 
>> separate attach and delete for wiki and tickets, and maybe even throw in 
>> permissions related to the timeline and files (such as view newest view 
>> hitsory, view patch, view diff) and maybe even download zip instead of tar 
>> file. Don't forget about tags and even open and closed names. You could EVEN 
>> create permissions for each artifact! That would just be easier, because you 
>> wouldn't need to worry about the type. 
>> 
>> OR 
>> 
>> We could realize that to do this properly would require a good CMS, which 
>> fossil is not, and keep it simple. 
>> 
>> As you can imagine, my vote's for the latter. 
>> 
>> Tomek
>> 
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