I'm in the process of giving the ticket system a try for a collaboration
where we need to keep track of text document changes on the one side and
have a facility to report problems/issues observed with the system
(hardware, not software, ...).
question: the ticket type is predefined to be one of those categories
given in the drop down menu (code defect etc.). these categories don't
really match our needs. is there a way to add further categories, at least
"other" and a free text choice would probably be good to have?
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