Hello Ray,

What version of FOSSology are your using?

If you using 2.0, I'm looking through the code that does the email
generation and I don't have much in the way of debugging info that can
be printed.

I would suggest setting the verbosity for the scheduler to at least 3.
Any number above 3 will work. This can be done in /etc/init.d/fossology.
There should be a line that reads:

SCHEDULEROPT="--daemon --reset --verbose=1"

That will turn on warnings for if the email process failed to be
spawned. However this only indicates that the process wasn't created,
not why.

What exactly does it say in fossology.log when it sends the emails.
Looking through the code I'm not seeing that print and it has been 3-4
months since I worked a lot with this code.

Alex Norton
________________________________________
From: [email protected] 
[[email protected]] on behalf of Westphal, Raymond W 
[[email protected]]
Sent: Tuesday, August 14, 2012 1:31 PM
To: [email protected]
Subject: [FOSSology] Missing Report Emails

Hello Fellow Fossologers.

Is there a way to add more debug info to the /var/log/fossology/fossology.log 
for emails? The log does not have subject, recipient info. etc.

I have a user working remotely that is not receiving all of the report emails. 
The fossology.log and maillog show 4 emails sent for 4 uploaded files.

I do not have access to the maillog and I cannot run mailq or examine 
/var/spool/clientmqueue or /var/spool/mqueue. I do have access to our central 
logging facility website.

The timestamps for emails in the fossology.log are shortly after the upload 
timestamps below.

For example:
 upload_pk |           upload_ts           |        ufile_name
-----------+-------------------------------+---------------------------
       734 | 2012-08-14 10:10:21.722502-05 | cobertura-1.9.2-src.zip
       733 | 2012-08-14 10:09:27.096826-05 | cobertura-1.9.4-src.zip
       732 | 2012-08-14 09:48:40.976477-05 | cobertura-1.9.4.1-src.zip


The user did not receive a report for the file #733. (This is not a complete 
list.)

Thanks,

Ray Westphal
EHI

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